Genting Casinos Terms and Conditions – Key rules for visiting and gaming

This Genting Casinos Terms and Conditions page explains the main practical rules that shape entry to our premises and use of our gaming and hospitality services. Guests must be at least 18 years old to enter our casino premises. We may require suitable identification before admission or during a visit, including for age, identity, customer due diligence or other regulatory checks. Entry remains subject to our discretion and to any local procedures operating at the casino.

We expect guests to follow our casino rules, gaming rules and reasonable instructions from our teams. Smart casual clothing is generally suitable for our casinos, with smart jeans and smart trainers accepted at many venues, while items such as football shirts, muscle or vest tops and hats may be unsuitable under our current visitor guidance. We may refuse entry where attire, behaviour or other circumstances are considered inappropriate. Respectful conduct towards other guests and staff is required throughout the premises.

Gaming must take place according to the rules applicable to the relevant game, table, machine, tournament or promotion. Only licensed gambling provided by us may take place on our premises, and customers must not gamble on behalf of another person who is not present. Lending money or providing credit between customers for gaming purposes is prohibited. Table limits, game conditions and other operational restrictions displayed or communicated at the casino apply to play.

For security and privacy, photography, video recording and audio recording require our prior consent. Mobile phones cannot be used while gaming at tables, electronic gaming tables, machines or card rooms. We may carry out appropriate security checks and can restrict items that are unsuitable for entry. Assistance animals are permitted as provided by law, while other animals are not permitted on our casino premises.

Promotions, tournaments, rewards and special offers can have separate rules covering eligibility, dates, entry, redemption and prizes. Payments, gaming transactions or withdrawal of funds may also be subject to identity, source-of-funds and regulatory checks where required. Genting Casinos Terms and Conditions can be updated, and the rules applying at the time of your visit or participation remain important. We also operate responsible gambling measures, including self-exclusion arrangements, and guests subject to self-exclusion must not attempt to enter or gamble.

Genting Casinos Terms and Conditions key visitor rules